The RIG 400 will work fine with anything that has a 3.5mm connection, so I don’t think you did anything bad to them just by using them with a phone.

It sounds like you should contact Plantronics support instead of me. They have support options through their web site, or you could try messaging them on twitter as well.

If you’re within the return window for the store you bought them from, you could try an exchange there too!

Written by

I do radio voice work by day, and write by day and night. I studied film and production. I love audio, design, and music. Also video games.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store