The HyperX Cloud Alpha Wireless Has Issues

Latency and awkward software problems abound

Alex Rowe
4 min readSep 2, 2022

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Photo taken by the author.

When I reviewed the HyperX Cloud Alpha Wireless earlier this year, I was hoping for a home run. I’ve loved many different HyperX headsets over the last half decade, and the pairing of the classic Cloud Alpha design and sound with a 300 hour battery life seemed like a sure thing.

Unfortunately, the headset didn’t quite live up to its potential. The sound is more bass heavy and imprecise than the original version. The padding quality took a bit of a downgrade. The new giant mic capsule doesn’t offer a dramatic sound performance improvement. And the surround and EQ features are entirely software driven, meaning that you need a running PC for them to function. This was a stark change from the cheaper launch version of the Cloud II Wireless, which had a surround DSP built right into it. They’ve since changed that model in a stealth revision to use the Alpha Wireless software-style route for those features, meaning that the Alpha Wireless’s disappointments are now infecting other products.

The problems don’t stop there. HyperX attempted to address complaints about the muddy sound signature with an EQ mode called “balanced” which restores the sound to something more like the old wired model. That’s great — but again, you need to be running their drivers…

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Alex Rowe
Alex Rowe

Written by Alex Rowe

I post commentary about gaming, tech, and sometimes music. I’ve written professionally about games since 2005. Look mom, I’m using my English degree!

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