Thanks for reading and for the question! That’s a tough one, isn’t it?

I’ve heard enough reports from real users that I too would be worried about Sony’s materials problem. If I were personally making the decision, I would do one of three things:

  1. Wait to see if the newer revision of the 1000X has better materials. Unfortunately, it’s not quite out yet, and it’ll be a couple of months before we see if this problem starts showing up again. So that doesn’t really help you if you want/need the headphones right now.
  2. Buy the currently discounted QC35’s before the QC35 II comes out. Yes, you’re losing out just a touch on sound quality and you’re not going to have the touch pad…but you’ll get some incredible noise cancellation for a very good price.
  3. Buy the currently discounted 1000X, and spring for an extended warranty from a retailer. I don’t personally believe that the cracking problem affects every pair of 1000X’s, and if you buy a warranty from a retailer, it should cover you in the event that Sony does not.

It’s not an ideal scenario, for sure. No one should have to worry that their $300+ product is going to break under normal use. I wouldn’t have been so enthused about these headphones when I reviewed them if I knew how widespread this cracking problem would be…but it’s something that only showed up after thousands of people were using them every day.

Hope that helps you out! Good luck with your decision.

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I do radio voice work by day, and write by day and night. I studied film and production. I love audio, design, and music. Also video games.

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