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Nintendo’s Ongoing PR Nightmare
I miss Reggie Fils-Aime
This week in gaming should have been punctuated by the joyous and fun announcement of the new Switch 2 console and its launch games.
Instead, it turned into a pile of immense player anger over high prices, uncertainty over tariffs, and a lax PR messaging strategy from Nintendo that feels wildly out of touch.
I don’t think Nintendo realized ahead of time how much of a PR hole they were walking into this week — and their lack of any meaningful response has me worried that they’re not at all up to the daunting task ahead.
Just to recap: Wednesday’s early morning Switch 2 announcement video stream lacked any sort of pricing information, which was weird. Instead, Nintendo dumped it all out afterwards in a chaotic jumble of press releases and website updates. As players sifted through the data mess, they realized that the $450 console is priced well above what many analysts and insiders expected for the US, with similar price increases over the Switch 1 in many other territories.
Even more shocking is that many games are saddled with an $80 price tag, a big push beyond the current $70 “AAA” standard.
Yesterday, the fans responded to this. Loudly. Nintendo was bombarded by thousands of online commenters screaming “DROP THE PRICE”…