Bethesda Has Egg All Over Their Faces

Galactic Embarrassment

Alex Rowe


My created character looks into the camera in Starfield.
Starfield Xbox Series S screenshot captured by the author. One of several pics taken for my now cancelled upcoming piece about the game.

Bethesda is responding to their hardcore PC gaming fans in the worst possible way. Rather than taking the customary high road of continuing to work on their popular game Starfield, their customer service team is instead waging battle by commenting on negative Steam user reviews. The more they comment, the more my respect for the brand will erode.

Someone needs to go back in time and take their keyboards away.

I love Starfield. It combines the scope of early Bethesda games like Daggerfall with the fun storytelling and gameplay systems of their newer titles. It’s more or less the evolution of the exact same game they’ve always made, rather than the elaborate Star Citizen or No Man’s Sky style space simulator that some fans were hoping it would be.

This divide between fan expectation and game design reality didn’t stop the game from being a huge initial success, with Bethesda’s biggest ever launch and a surprising climb up the Steam charts in spite of its appearance on game pass. It sold many millions of copies across Xbox and PC. By any reasonable metric, it’s a success — and like any successful game that turned out to be a different thing than some were hoping for, it has generated some bad user reviews.